"People First"

CyberIDefense

Features

360°

CyberIDefense Features

CyberIDefense® puts you, your Family or your Business in control of your identity with some of the most highly demanded services via our easy-to-use online dashboard, and provides a 360° approach to help keep you safe and secure in four comprehensive steps:

PROTECT

Defend personal information and secure digital profile.

DETECT

Track identity risk level and detect fraud early.

ALERT

See suspicious activity and take action immediately.

RESOLVE

Repair problems quickly and easily with help from SpaceCycles’ experts.

Protect

We specialize in creating identity protection programs that meet the unique needs of each organization, all while remaining one of the most competitively priced services on the market. Our flexible identity protection programs offer:

  •  24/7 Identity and Cyber Expertise

  • Identity Theft Protection Kit

  • Preventative Education

  • Opt-out Services

  • Digital Privacy Protection

  • Monthly risk alert newsletter email

  • ScamAssistTM Research Service

 
 

Detect

CyberIDefense's award-winning platform utilizes automated monitoring and human threat intelligence that is constantly surveying cyber criminals and their tactics on the deep and dark web where personal data is bought and sold.

  • Detect Prior Incidents

  • Credit Monitoring 1

  • Identity Monitoring

  • Email Health Check

1. Credit Monitoring, Report and Score (requires activation): GGA will provide the Member with access to the Member’s credit report and credit score and will monitor the Member’s credit file for changes that could indicate fraud such as new credit inquiries, an address change, or new credit account(s) opened in the Member’s name. This Service includes access to 3-Bureau Credit Monitoring, Reports and Scores with alerts throughout the term of the program. This Service is available to the Primary Member only under the Individual Plan and to the Primary Member and a Spouse or Domestic Partner under the Family Plan. The Primary Member and his or her Spouse or Domestic Partner must enroll in Credit Monitoring via an authentication process following their account activation in order to have this Service.

Alert

Notifications are sent via email so users can take immediate action to minimize damage should the activity be unauthorized. Users are able to view alert details, close out any legitimate activity, or flag reports that need immediate attention – all from CyberIDefense's easy-to-use online dashboard. Whatever the case, our award-winning Resolution Specialists are standing by 24/7 to help.

  • Credit Monitoring Alerts

  • Identity Monitoring Alerts

  • Data Breach Alerts

Resolve

Our team of award-winning Resolution Specialists is available 24/7/365, to help resolve incident(s) of identity theft/fraud and prevent further damage.

  • U.S.-Based Certified Resolution Specialists

  • Multi-lingual Support

  • Resolve Prior Incidents 2

  • ID Theft Affidavit Assistance & Submission

  • Creditor Notification, Dispute, Follow-Up 3

  • 3-Bureau Fraud Alert

  • Inform Police/Legal Authorities 4

  • Credit Freeze

  • Lost Wallet Assistance

  • Medical Identity Theft Assistance

  • Emergency Cash Advance 5

  • Emergency Travel Arrangements & Journey Continuation

  • $1 Million Identity Theft Insurance 6

  • Data Recovery and Device Clean-up Assistance

  • Home Internet Security Restoration

2.  Insurance coverage is excluded for pre-existing conditions.

3.  Some creditors may require the Member to provide their authorization over the telephone before our Resolution Specialists can begin to work with the creditor directly in resolving an identity theft case.

4. A member has to be the one who actually reports identity theft incidents to the police; we help them locate a police station nearby and guide them through the process. Police departments in some states will not take a report for cases of identity theft, in which case an “Identity Theft Report” is made through the FTC and used in its place for substantiating the incident to certain creditors and other relevant entities. 

5. A valid credit card is needed to secure cash advances.

6. Identity Theft Insurance is provided under a master policy of insurance underwritten by Generali U.S. Branch that has been issued to Generali Global Assistance, Inc.  This summary is intended for informational purposes only and does not include all terms, conditions and exclusions of the policy. Coverage may not be available in all jurisdictions. Members must refer to the actual policy for terms, conditions, and exclusions of coverage. Members must also review their summary description of benefits.  Generali US Branch (New York, NY; NAIC # 11231) operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia. For a copy of your Summary of Benefits click here and Master Policy click here.

 
 

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