Why Enterprises Should Have Serious Concerns About the Security Shortcomings of Video Conferencing

Over the past year, as the pandemic accelerated the need for digital communications tools, video conferencing has taken off and become a core technology component of the business world.


AUTHOR:

GEORGE WALLER·FEBRUARY 3, 2021


Yet that growth has also led to privacy concerns, raising questions around these platforms and their ability to protect users and keep sensitive information secure.


Zoom, in particular, has experienced considerable growth and increase in its valuation over the past year, and the company estimates to have over 300 million daily active users. And with other competitors like MS Teams gaining on Zoom’s market share, it’s a space that will surely continue to heat up over the next few years.


But with exploding growth comes the subsequent security problems that have continually plagued these companies. The problem is that most video conferencing systems weren’t developed with security in mind and were built solely to facilitate the online meeting. It’s reached a point where businesses (not to mention school systems and government organizations) are fearful of hackers potentially listening in on conversations and can’t fully trust the security of their virtual meetings.


From small to mid-sized businesses (SMBs) to larger corporations and enterprises, every company needs the assurances that they can communicate safely in a virtual environment. Here’s what they should know about the security vulnerabilities of these widely used conferencing platforms, and what they can do to safeguard themselves against hacks.


Government issues warnings about video conferencing


Last year, when the world was in the initial throes of COVID-19 and the businesses were quickly pushed to go remote, the FBI and DOJ issued warnings to the public about the possible cyber dangers of video conferencing. They stated that people should be cautious of activity from cybercriminals looking to breach these platforms and gain access to sensitive IP including corporate data and military secrets.


This has proven true as law enforcement officials are seeing a rise in the number of cyber attacks during video meetings, including government assembly meetings being hacked, and school classrooms becoming targets on Zoom for hackers spreading hate speech and lewd imagery. As cyber threats grow, instances of breaches will only increase and ultimately the consequences will become more severe.


The latest Russia hack shows that not only